Samsung SLX7600GX код ошибки
13.02.2020 141 0.0 0
  • Code: 11-2T01, 11-2T11
  • Description:11-2T01 Load tray with [Letter], [Plain] paper
    11-2T11 Load tray 1 with [Letter], [Plain] paper
  • Causes:Paper in tray is not matched to the machine paper setting.
  • Remedy:1) Check and change the paper setting of the corresponding tray properly.
  • Code: 11-2T21, 11-2T31
  • Description:11-2T21 Load tray 2 with [Letter], [Plain] paper
    11-2T31 Load tray 3 with [Letter], [Plain] paper
  • Causes:Paper in tray is not matched to the machine paper setting.
  • Remedy:1) Check and change the paper setting of the corresponding tray properly.
  • Code: 11-2T41, 11-2T51, 11-2T61
  • Description:11-2T41 Load tray 4 with [Letter], [Plain] paper11-2T51 Load tray 5 with [Letter], [Plain] paper
    11-2T61 Load MP with [Letter], [Plain] paper
  • Causes:Paper in tray is not matched to the machine paper setting.
  • Remedy:1) Check and change the paper setting of the corresponding tray properly.
  • Code: 61-1111
  • Description:Booting Failure: #61-1111. Turn off then on. Call for service if the problem persists
  • Causes:Hibernation image creation is failed.
  • Remedy:1) Turn the machine on with a normal booting.
    2) Enter the SVC mode. Select “Hibernation On” again.
  • Code: 61-1Y70

  • Description:Scanner Failure: #61-1Y70. Turn off then on. Call for service if the problem persists
  • Causes:Shading data is broken due to HDD/SD replacement or system format.
  • Remedy:1) Turn the machine off then on.
    2) If the error persists, enter the SVC mode.
    3) Execute the shading test.
  • Code: 61-C401
  • Description:Job is completed with error: DNS Error
  • Causes:Scan to Email Job or Scan to Server Job is failed because of DNS server error.
  • Remedy:1) Connect to the SyncThru Web Service as administrator.
    2) Check domain name. (Network > Interface > Ethernet > TCP/IP > Domain name)
    3) Check DNS server address.
    4) Retry the job.
  • Code: A1-1111, A1-1113
  • Description:Motor Failure: #A1-1111. Turn off then on. Call for service if the problem persists.
    Motor Failure: #A1-1113. Turn off then on. Call for service if the problem persists.
  • Causes:Feed/MP motor operation is abnormal.
  • Remedy:• A1–1111 : Feed/MP motor is stopped but machine recognizes it as operational. • A1–1113 : Feed/MP motor is operating but machine recognizes status as "Stopped".
    1) Turn the machine off then on. If the error persists, check the following. 2) Open the side cover. Check if there are any foreign substances or paper around Feed/MP unit. 3) Remove the rear cover. 4) Check the connection between the motor and main board. 5) If the connection is OK, enter SVC mode. Execute the motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the motor is not operational, i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board. ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. iii) If the motor signal and power is normal, replace the Feed/MP motor. b) If the motor is operational, replace the main board.
  • Code: A1-1211, A1-1213
  • Description:Motor Failure: #A1-1211. Turn off then on. Call for service if the problem persists
    Motor Failure: #A1-1213. Turn off then on. Call for service if the problem persists
  • Causes:Fuser/Exit motor operation is abnormal.
  • Remedy:• A1–1211 : Fuser/Exit motor is stopped but machine recognizes it as operational. • A1–1213 : Fuser/Exit motor is operating but recognizes status as "Stopped".
    1) Turn the machine off then on. If the error persists, check the following.
    2) Open the side cover. Check if there are any foreign substances or paper around fuser unit.
    3) Remove the rear cover.
    4) Check the connection between the motor and main board.
    5) If the connection is OK, enter SVC mode. Execute the motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the motor is not operational, i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board. ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. iii) If the motor signal and power is normal, replace the Fuser/Exit motor. b) If the motor is operational, replace the main board.

Теги:Samsung SLX7600GX error code, Samsung SLX7600GX код ошибки


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