Samsung SLX3220NR код ошибки
17.02.2020 161 0.0 0
  • Code: 11-2T11, 11-2T21, 11-2T31
  • Description:Tray 1 paper mismatch
    Tray 2 paper mismatch
    Tray 3 paper mismatch
    Tray 4 paper mismatch
    MP tray paper mismatch
  • Causes:Paper in tray is not matched to the machine paper setting.
  • Remedy:1) Check and change the paper setting of the corresponding tray properly.
  • Code: 11-2T41, 11-2T61
  • Description:Tray 1 paper mismatch
    Tray 2 paper mismatch
    Tray 3 paper mismatch
    Tray 4 paper mismatch
    MP tray paper mismatch
  • Causes:Paper in tray is not matched to the machine paper setting.
  • Remedy:1) Check and change the paper setting of the corresponding tray properly.
  • Code: A1-1111, A1-1113
  • Description:Main Motor Failure: #A1-1111. Turn off then on. Call for service if the problem persists
    Main Motor Failure: #A1-1113. Turn off then on. Call for service if the problem persists
  • Causes:Regi/MP motor operation is abnormal.
    • A1–1111 : Regi/MP motor is stopped but machine recognizes it as operational.
    • A1–1113 : Regi/MP motor is operating but machine recognizes status as "Stopped".
  • Remedy:1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Open the side cover. Check if there are any foreign substances or paper around Regi./MP unit.
    3) Remove the rear cover.
    4) Check if the Regi/MP motor connector is connected correctly.
    5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board . - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
  • Code: A1-1211, A1-1213
  • Description:Fuser Motor Failure: #A1-1211. Turn off then on. Call for service if the problem persists
    Fuser Motor Failure: #A1-1213. Turn off then on. Call for service if the problem persists
  • Causes:Fuser motor operation is abnormal.
    • A1–1211 : Fuser motor is stopped but machine recognizes it as operational.
    • A1–1213 : Fuser motor is operating but recognizes status as "Stopped".
  • Remedy:1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Open the side cover. Check if there are any foreign substances or paper around fuser unit.
    3) Remove the rear cover.
    4) Check if the fuser motor connector is connected correctly.
    5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
  • Code: A1-1611, A1-1612, A1-1613

  • Description:ITB Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists
    ITB Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists
    ITB Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists
  • Causes:ITB motor operation is abnormal
    • A1–1611 : ITB motor is stopped but machine recognizes it as operational.
    • A1–1612 : ITB motor is not operated for print-job.
    • A1–1613 : ITB motor is operating but machine recognizes status as "Stopped".
  • Remedy:1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Open the side cover. Remove the ITB unit
    3) Remove the rear cover.
    4) Check if the ITB motor connector is connected correctly.
    5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
  • Code: A1-2211, A1-2212, A1-2213
  • Description:OPC Motor Failure: #A1-2211. Turn off then on. Call for service if the problem persists
    OPC Motor Failure: #A1-2212. Turn off then on. Call for service if the problem persists
    OPC Motor Failure: #A1-2213. Turn off then on. Call for service if the problem persists
  • Causes:Yellow OPC motor operation is abnormal.
    • A1–2211 : Yellow OPC motor is stopped but machine recognizes it as operational.
    • A1–2212 : Yellow OPC motor is not operated for print-job.
    • A1–2213 : Yellow OPC motor is operating but machine recognizes status as "Stopped".
  • Remedy:1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Open the side cover. Check if there are any foreign substances or paper around yellow drum drive unit.
    3) Remove the rear cover.
    4) Check if the yellow OPC motor connector is connected correctly.
    5) If the connection is OK, turn the machine on. Enter SVC mode. Select the yellow OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
  • Code: A1-2311, A1-2312, A1-2313
  • Description:Motor Failure: #A1-2311. Turn off then on. Call for service if the problem persists
    Motor Failure: #A1-2312. Turn off then on. Call for service if the problem persists
    Motor Failure: #A1-2313. Turn off then on. Call for service if the problem persists
  • Causes:Magenta OPC motor operation is abnormal.
    • A1–2311 : Magenta OPC motor is stopped but machine recognizes it as operational.
    • A1–2312 : Magenta OPC motor is not operated for print-job.
    • A1–2313 : Magenta OPC motor is operating but machine recognizes status as "Stopped".
  • Remedy:1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Open the side cover. Check if there are any foreign substances or paper around magenta drum drive unit.
    3) Remove the rear cover.
    4) Check if the magenta OPC motor connector is connected correctly.
    5) If the connection is OK, turn the machine on. Enter SVC mode. Select the magenta OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
  • Code: A1-2411, A1-2412, A1-2413
  • Description:OPC Motor Failure: #A1-2411. Turn off then on. Call for service if the problem persists
    OPC Motor Failure: #A1-2412. Turn off then on. Call for service if the problem persists
    OPC Motor Failure: #A1-2413. Turn off then on. Call for service if the problem persists
  • Causes:Cyan OPC motor operation is abnormal.
    • A1–2411 : Cyan OPC motor is stopped but machine recognizes it as operational.
    • A1–2412 : Cyan OPC motor is not operated for print-job.
    • A1–2413 : Cyan OPC motor is operating but machine recognizes status as "Stopped".
  • Remedy:1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Open the side cover. Check if there are any foreign substances or paper around cyan drum drive unit.
    3) Remove the rear cover.
    4) Check if the cyan OPC motor connector is connected correctly.
    5) If the connection is OK, turn the machine on. Enter SVC mode. Select the cyan OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
  • Code: A1-2511, A1-2512, A1-2513
  • Description:Motor Failure: #A1-2511. Turn off then on. Call for service if the problem persists
    Motor Failure: #A1-2512. Turn off then on. Call for service if the problem persists
    Motor Failure: #A1-2513. Turn off then on. Call for service if the problem persists
  • Causes:Black OPC motor operation is abnormal.
    • A1–2511 : Black OPC motor is stopped but machine recognizes it as operational.
    • A1–2512 : Black OPC motor is not operated for print-job.
    • A1–2513 : Black OPC motor is operating but machine recognizes status as "Stopped".
  • Remedy:1) Turn the machine off then on. If the error persists, turn the machine off again.
    2) Open the side cover. Check if there are any foreign substances or paper around black drum drive unit.
    3) Remove the rear cover.
    4) Check if the black OPC motor connector is connected correctly.
    5) If the connection is OK, turn the machine on. Enter SVC mode. Select the black OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, • If the motor is operational, replace the main board.
  • Code: A1-4310
  • Description:Engage Motor Failure: #A1-4310. Turn off then on. Call for service if the problem persists
  • Causes:The T1 engage motor operation is abnormal.
  • 3) If there is a motor noise or the motor is not operational normally, check the following : a) Remove the rear cover. Check if the T1 engage motor in the main drive unit is defective. i) Rotate the motor manually. • If the motor operation is stiff, replace the motor. ii) Measure the resistance value with DVM. • If the measured value is out of the standard area (7~10 ohm), replace the motor. b) If the motor is normal, measure the motor signal with DVM. • If the phase output voltage is changed in 0~24V(8~10V), the output value is normal. • If the phase output voltage is not changed to 0 or 24V, replace the main board.
  • Code: A1-5212, A1-5213
  • Description:Supply Motor Failure: #A1-5212. Turn off then on. Call for service if the problem persists
    Supply Motor Failure: #A1-5213. Turn off then on. Call for service if the problem persists
  • Causes:Yellow toner is not supplied normally.
    • A1–5212 : Toner supply is stopped during operation.
    • A1–5213 : Toner is not supplied.
  • 4) If the motor is not operational, measure the yellow motor power with DVM. a) If 24V power is generated, replace the yellow toner supply motor. b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the main board.
  • Code: A1-5312, A1-5313
  • Description:Supply Motor Failure: #A1-5312. Turn off then on. Call for service if the problem persists
    Supply Motor Failure: #A1-5313. Turn off then on. Call for service if the problem persists
  • Causes:Magenta toner is not supplied normally.
    • A1–5312 : Toner supply is stopped during operation.
    • A1–5313 : Toner is not supplied.
  • Remedy:1) Open the front cover. If the magenta toner pipe is blocked, open it.
    2) Turn the machine off then on. If the error persists, check the following steps.
    3) Enter SVC mode. Select the magenta toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0010 : Toner Dispense Motor Magenta
    4) If the motor is not operational, measure the magenta motor power with DVM. a) If 24V power is generated, replace the magenta toner supply motor. b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the main board.
  • Code: A1-5412, A1-5413

  • Description:Supply Motor Failure: #A1-5412. Turn off then on. Call for service if the problem persists
    Motor Failure: #A1-5413. Turn off then on. Call for service if the problem persists
  • Causes:Cyan toner is not supplied normally.
    • A1–5412 : Toner supply is stopped during operation.
    • A1–5413 : Toner is not supplied.
  • Remedy:1) Open the front cover. If the cyan toner pipe is blocked, open it.
    2) Turn the machine off then on. If the error persists, check the following steps.
    3) Enter SVC mode. Select the cyan toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0020 : Toner Dispense Motor Cyan
    4) If the motor is not operational, measure the cyan motor power with DVM. a) If 24V power is generated, replace the cyan toner supply motor. b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the main board.
  • Code: A1-5512, A1-5513
  • Description:Supply Motor Failure: #A1-5512. Turn off then on. Call for service if the problem persists
    Supply Motor Failure: #A1-5513. Turn off then on. Call for service if the problem persists
  • Causes:Black toner is not supplied normally.
    • A1–5212 : Toner supply is stopped during operation.
    • A1–5213 : Toner is not supplied.
  • Remedy:1) Open the front cover. If the black toner pipe is blocked, open it.
    2) Turn the machine off then on. If the error persists, check the following steps.
    3) Enter SVC mode. Select the black toner supply motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) • 111-0030 : Toner Dispense Motor Black
    4) If the motor is not operational, measure the black motor power with DVM. a) If 24V power is generated, replace the black toner supply motor. b) If 24V power is not generated, • Measure the 24V power on the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the main board.
  • Code: A2-1212, A2-1221, A2-1223
  • Description:SMPS Fan Failure: #A2-1212. Turn off then on. Call for service if the problem persists
    SMPS Fan Failure: #A2-1221 / 1223. Open the door, then close it. Call for service if the problem persists
  • Causes:SMPS or Fuser or Duplex Fan operation is abnormal.
    • SMPS fan error : A2–1212 / A2–1221 / A2–1223
    • Duplex fan error : A2–1521 / A2–1523
    • Fuser fan error : A2–2321 / A2–2323
  • Remedy:1) Turn the machine off.
    2) Remove the rear cover.
    3) Check if the corresponding fan connector is connected correctly.
    4) If the connection is OK, Enter SVC mode and execute fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.
  • Code: A2-1521, A2-1523
  • Description:Duplex Fan Failure: #A2-1521 / 1523. Open the door, then close it. Call for service if the problem persists
  • Causes:SMPS or Fuser or Duplex Fan operation is abnormal.
    • SMPS fan error : A2–1212 / A2–1221 / A2–1223
    • Duplex fan error : A2–1521 / A2–1523
    • Fuser fan error : A2–2321 / A2–2323
  • Remedy:1) Turn the machine off.
    2) Remove the rear cover.
    3) Check if the corresponding fan connector is connected correctly.
    4) If the connection is OK, Enter SVC mode and execute fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.
  • Code: A2-2321, A2-2323
  • Description:Fuser Fan Failure: #A2-2321 / 2323. Open the door, then close it. Call for service if the problem persists
  • Causes:SMPS or Fuser or Duplex Fan operation is abnormal.
    • SMPS fan error : A2–1212 / A2–1221 / A2–1223
    • Duplex fan error : A2–1521 / A2–1523
    • Fuser fan error : A2–2321 / A2–2323
  • Remedy:1) Turn the machine off.
    2) Remove the rear cover.
    3) Check if the corresponding fan connector is connected correctly.
    4) If the connection is OK, Enter SVC mode and execute fan test. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the fan is not operational, i) Check the power(24V). • If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. • If the SMPS board is normal, replace the corresponding fan. • If the error persists after replacing the fan, replace the main board. b) If the fan is operational, i) Check the fan signal (3.3V) as connected or disconnected. • If the fan signal as disconnected is abnormal, replace the main board. • If the fan signal as connected is abnormal, replace the corresponding fan.
  • Code: A3-2113, A3-4114
  • Description:The CTD/ACR sensor is dirty. Please clean it with soft cloth or paper.
  • Causes:CTD/ACR sensor window is contaminated.
  • Remedy:1) Open the side cover.
    2) Clean the CTD/ACR sensor window with a soft cloth.
    3) Close the side cover.
    4) Enter SVC mode. Select the “CTD Sensor Cleaning” (Diagnostics > Image Management > Auto Color Tone Adjustment Condition > CTD Sensor Cleaning)
    5) When pop up appears, select the “Yes” button.
    NOTE a) CTD sensor calibration will start. Then “CTD sensor failure” error will be solved b) If you don’t execute the CTD sensor cleaning in SVC mode, error message persists.
  • Code: A3-3111, A3-3112
  • Description:Temperature Sensor Failure: #A3-311x. Turn off then on. Call for service if the problem persists
  • Causes:The NC sensor in the fuser unit is defective. / The sensor signal is abnormal due to a defective harness.
    • A3–3111 : Center NC sensor is in short status.
    • A3–3112 : Center NC sensor is in open status.
    • A3–3113 : Side NC sensor is in short status.
    • A3–3114 : Side NC sensor is in open status.
  • Remedy:1) Enter SVC mode. Execute sensor test to check the sensor operation. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the temperature test is failed, replace the fuser unit. b) If the temperature test is normal, replace the main board.
  • Code: A3-3113, A3-3114
  • Description:Temperature Sensor Failure: #A3-311x. Turn off then on. Call for service if the problem persists
  • Causes:The NC sensor in the fuser unit is defective. / The sensor signal is abnormal due to a defective harness.
    • A3–3111 : Center NC sensor is in short status.
    • A3–3112 : Center NC sensor is in open status.
    • A3–3113 : Side NC sensor is in short status.
    • A3–3114 : Side NC sensor is in open status.
  • Remedy:1) Enter SVC mode. Execute sensor test to check the sensor operation. (Diagnostics > Engine Diagnostics > Engine Test Routines) a) If the temperature test is failed, replace the fuser unit. b) If the temperature test is normal, replace the main board.
  • Code: A3-3210, A3-3211, A3-3212

  • Description:Temperature Sensor Failure: #A3-321x. Turn off then on. Call for service if the problem persists
  • Causes:Inner temperature sensor is defective.
    • A3–3210 : Inner temperature sensor value is abnormal.
    • A3–3211 : Inner temperature sensor is in short status.
    • A3–3212 : Inner temperature sensor is in open status.
  • Remedy:1) Turn the machine off then on.
    2) Check the connection between the inner temp sensor and main board. If the connection is OK, replace the inner temp sensor .
    3) If the sensor is normal, replace the main board.
  • Code: A3-3310, A3-3311, A3-3312
  • Description:Temperature Sensor Failure: #A3–3310 / A3–3311 / A3–3312. Turn off then on. Call for service if the problem persists
  • Causes:Outer temperature/humidity sensor is defective.
    • A3–3310 / A3–3311 / A3–3312 : Temperature function is abnormal.
    • A3–3410 / A3–3411 / A3–3412 : Humidity function is abnormal.
  • Remedy:1) Turn the machine off then on.
    2) Check the connection between the outer temp sensor and main board. If the connection is OK, replace the outer temp sensor .
    3) If the sensor is normal, replace the main board.
  • Code: A3-3410, A3-341, A3-3412
  • Description:Humidity Sensor Failure: #A3–3410 / A3–3411 / A3–3412. Turn off then on. Call for service if the problem persists
  • Causes:Outer temperature/humidity sensor is defective.
    • A3–3310 / A3–3311 / A3–3312 : Temperature function is abnormal.
    • A3–3410 / A3–3411 / A3–3412 : Humidity function is abnormal.
  • Remedy:1) Turn the machine off then on.
    2) Check the connection between the outer temp sensor and main board. If the connection is OK, replace the outer temp sensor .
    3) If the sensor is normal, replace the main board.
  • Code: C1-2110, C1-211A
  • Description:Prepare new yellow toner cartridge
    Shake yellow toner cartridge and then install. Replace toner cartridge if the problem persists
  • Causes:Yellow toner is almost empty.
  • Remedy:1) Order new yellow toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
  • Code: C1-2140, C1-2150, C1-2170
  • Description:Replace with new yellow toner cartridge
    End of life, Replace with new yellow toner cartridge
  • Causes:The yellow toner cartridge is at the end of its life.
  • Remedy:1) Open the front cover.
    2) Remove the yellow toner cartridge.
    3) Install the new yellow toner cartridge.
    4) Close the front cover.
  • Code: C1-2311, C1-2313, C1-2314
  • Description:Yellow Toner Cartridge Failure: #C1-2311. Install yellow toner cartridge again
    Shake yellow toner cartridge and then install. Call for service if the problem persists
    Did not supply enough yellow toner. Remove seal tape of Y toner cartridge or shake it. Call for service if the problem
    persists
  • Causes:Yellow toner supply is inefficient or abnormal.Check if the toner supply pipe is blocked. If it is closed, open it.
  • 6) Check if the yellow toner supply motor connector is connected correctly. Reconnect the motor harness.
    7) Check the yellow toner supply motor operation. If it is abnormal, replace the toner supply motor with new one.
  • Code: C1-2411, C1-2413
  • Description:Yellow toner cartridge is not installed. Install it.
    Shake yellow toner cartridge.
  • Causes:The yellow toner cartridge is not installed. / The CRUM data is not detected.
  • Remedy:1) Open the front cover. Check if the yellow toner cartridge is installed.
    2) Remove and reinstall the yellow toner cartridge.
    3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
    4) Replace the yellow toner cartridge with a new one.
  • Code: C1-2512
  • Description:Yellow toner cartridge is not compatible. Check users guide.
  • Causes:Yellow toner cartridge is not compatible.
  • Remedy:1) Replace the yellow toner cartridge with a new one.
  • Code: C1-3110, C1-311A
  • Description:Prepare new magenta toner cartridge
    Shake magenta toner cartridge and then install.
    Replace toner cartridge if the problem persists
  • Causes:Magenta toner is almost empty.
  • Remedy:1) Order new magenta toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
  • Code: C1-3140, C1-3150, C1-3170
  • Description:Replace with new magenta toner cartridge
    End of life, Replace with new magenta toner cartridge
  • Causes:The magenta toner cartridge is at the end of its life.
  • Remedy:1) Open the front cover.
    2) Remove the magenta toner cartridge.
    3) Install the new magenta toner cartridge.
    4) Close the front cover.
  • Code: C1-3311, C1-3313, C1-3314
  • Description:Magenta Toner Cartridge Failure: #C1-3311. Install magenta toner cartridge again
    Shake magenta toner cartridge and then install. Call for service if the problem persists
    Did not supply enough magenta toner. Remove seal tape of M toner cartridge or shake it. Call for service if the problem persists
  • Causes:Magenta toner supply is inefficient or abnormal.
  • Remedy:1) Open the front cover.
    2) Remove the magenta toner cartridge.
    3) Check if the seal tape is attached. If yes, remove it.
    4) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge.
    5) Check if the toner supply pipe is blocked. If it is closed, open it.
    6) Check if the magenta toner supply motor connector is connected correctly. Reconnect the motor harness.
    7) Check the magenta toner supply motor operation. If it is abnormal, replace the toner supply motor with new one.
  • Code: C1-3411, C1-3413
  • Description:Magenta toner cartridge is not installed. Install it.
    Shake magenta toner cartridge.
  • Causes:The magenta toner cartridge is not installed. / The CRUM data is not detected.
  • Remedy:1) Open the front cover. Check if the magenta toner cartridge is installed.
    2) Remove and reinstall the magenta toner cartridge.
    3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
    4) Replace the magenta toner cartridge with a new one.
  • Code: C1-3512
  • Description:Magenta toner cartridge is not compatible. Check users guide.
  • Causes:Magenta toner cartridge is not compatible.
  • Remedy:1) Replace the magenta toner cartridge with a new one.
  • Code: C1-4110, C1-411A
  • Description:Prepare new cyan toner cartridge.
    Shake cyan toner cartridge and then install. Replace toner cartridge if the problem persists
  • Causes:Cyan toner is almost empty.
  • Remedy:1) Order new cyan toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
  • Code: C1-4150, C1-4160, C1-4170
  • Description:Replace with new cyan toner cartridge
    End of life, Replace with new cyan toner cartridge
  • Causes:The cyan toner cartridge is at the end of its life.
  • Remedy:1) Open the front cover.
    2) Remove the cyan toner cartridge.
    3) Install the new cyan toner cartridge.
    4) Close the front cover.
  • Code: C1-4311, C1-4313, C1-4314
  • Description:Cyan Toner Cartridge Failure: #C1-4311. Install cyan toner cartridge again
    Shake cyan toner cartridge and then install. Call for service if the problem persists
    Did not supply enough cyan toner. Remove seal tape of C toner cartridge or shake it. Call for service if the problem persists
  • Causes:Cyan toner supply is inefficient or abnormal.
  • Remedy:1) Open the front cover.
    2) Remove the cyan toner cartridge.
    3) Check if the seal tape is attached. If yes, remove it.
    4) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge.
    5) Check if the toner supply pipe is blocked. If it is closed, open it.
    6) Check if the cyan toner supply motor connector is connected correctly. Reconnect the motor harness.
    7) Check the cyan toner supply motor operation. If it is abnormal, replace the toner supply motor with new one.
  • Code: C1-4411, C1-4413

  • Description:Cyan toner cartridge is not installed. Install it.
    Shake cyan toner cartridge.
  • Causes:The cyan toner cartridge is not installed. / The CRUM data is not detected.
  • Remedy:1) Open the front cover. Check if the cyan toner cartridge is installed.
    2) Remove and reinstall the cyan toner cartridge.
    3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
    4) Replace the cyan toner cartridge with a new one.
  • Code: C1-4512
  • Description:Cyan toner cartridge is not compatible. Check users guide.
  • Causes:Cyan toner cartridge is not compatible.
  • Remedy:1) Replace the cyan toner cartridge with a new one.
  • Code: C1-5110, C1-511A
  • Description:Prepare new black toner cartridge.
    Shake black toner cartridge and then install. Replace toner cartridge if the problem persists
  • Causes:Black toner is almost empty.
  • Remedy:1) Order new black toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
  • Code: C1-5150, C1-5160, C1-5170
  • Description:Replace with new black toner cartridge
    End of life, Replace with new black toner cartridge
  • Causes:The black toner cartridge is at the end of its life.
  • Remedy:1) Open the front cover.
    2) Remove the black toner cartridge.
    3) Install the new black toner cartridge.
    4) Close the front cover.

Теги:Samsung SLX3220NR error code, Samsung SLX3220NR код ошибки


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