Samsung SLC4062FX код ошибки
13.02.2020 5 0.0 0
  • Code: 11-2T11, 11-2T21, 11-2T31
  • Description:Tray 1 Paper Mismatch
    Tray 2 Paper Mismatch
    Tray 3 Paper Mismatch
    Tray 4 Paper Mismatch
    MP Paper Mismatch
  • Causes:Paper in tray is not matched to the machine paper setting.
  • Remedy:1) Check and change the paper setting of the corresponding tray properly.
  • Code: 11-2T41, 11-2T61
  • Description:Tray 1 Paper Mismatch
    Tray 2 Paper Mismatch
    Tray 3 Paper Mismatch
    Tray 4 Paper Mismatch
    MP Paper Mismatch
  • Causes:Paper in tray is not matched to the machine paper setting.
  • Remedy:1) Check and change the paper setting of the corresponding tray properly.
  • Code: 31-1A01
  • Description:Job is completed with error: Authentication Error
  • Causes:Scan to Email job is completed with error. “Authentication Error” or same meaning message appears.
  • Remedy:1) Access SyncThru Web Service with administrator account.
    2) Make sure valid login ID or password in SyncThru Web Service Network Settings Outgoing Mail Server (SMTP) SMTP Login Information.
    3) Press Test button for connection test.
  • Code: 31-1A02
  • Description:Job is completed with error: Authentication Required
  • Causes:Scan to Email job is completed with error. “Authentication Required” or same meaning message appears.
  • Remedy:1) Access SyncThru Web Service with administrator account.
    2) Make SyncThru Web Service Network Settings Outgoing Mail Server (SMTP) SMTP Requires Authentication enabled and type login ID and password.
    3) Press Test button for connection test.
  • Code: 31-1A03

  • Description:Job is completed with error: Could not Connect to configured SMTP server
  • Causes:Scan to Email job is completed with error. “Could not connect to configured SMTP server” or same meaning message appears.
  • Remedy:1) Connect network cable. Or, connect Wi-Fi.
    2) Access SyncThru Web Service with administrator privilege. Make Ethernet or Wi-Fi enabled in SyncThru Web Service System Security Feature Management Physical Ports.
    3) Make sure valid SMTP server address (IP address or Host name) in SyncThru Web Service Network Settings Outgoing Mail Server (SMTP). When the above address is described with the Hostname, check that the DNS server is prope
  • Code: 31-1A04
  • Description:Job is completed with error: Mail size exceeds the server limits
  • Causes:Scan to Email job is completed with error. “Mail size exceeds the server limits” or same meaning message appears.
  • Remedy:1) Contact SMTP server administrator to check maximum mail size.
    2) Access SyncThru Web Service with administrator privilege. Decrease Maximum Message Size in SyncThru Web Service Network Settings Outgoing Mail Server (SMTP).
    3) Change low resolution in scan original or mono in color mode.
  • Code: 31-1A05
  • Description:Job is completed with error: Mail size too large
  • Causes:Scan to Email job is completed with error. “Mail size too large” or same meaning message appears.
  • Remedy:1) Change scan options to reduce scanned image in resolution or color mode and so on.
    2) Access SyncThru Web Service with administrator privilege. Increase Maximum Message Size in SyncThru Web Service Network Settings Outgoing Mail Server (SMTP).
    3) Change low resolution in scan original or mono in color mode.
  • Code: 31-1A06
  • Description:Job is completed with error: Network Error
  • Causes:Scan to Email job is completed with error. “Mail size too large” or same meaning message appears.
  • Remedy:1) Send email job again. Power off then on if the problem persists.

Теги:Samsung SLC4062FX код ошибки, Samsung SLC4062FX error code

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